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Customer Engagement CDS Saturday - Customer Insights use case in Finance

Customer Engagement CDS Saturday – Customer Insights use a case in Finance

Leave a Comment / Customer Service, Dynamics 365 / By Admin

Widely recognized as the next step in marketing technology, a customer data platform (CDP) is the solution to the problem of disconnected customer data systems. A CDP is the key to delivering the right engagement for the right person at the right time and personalizing every customer touchpoint from marketing to sales to service. Simply …

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Call Centre Solutions with Unified Service Desk & Omni Channel

Customer Engagement CDS Saturday – Unified Service Desk / Omni Channel

Leave a Comment / Customer Service, Dynamics 365 / By Admin

Neil Parkhurst is a Microsoft and freelance consultant and also a Microsoft certified trainer and one of the early experts in USD and Omni Channel. Neil will be talking presenting to both the Microsoft solutions and how it took customer service to the next level. In this session, you will hear a lot about USD …

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Customer Engagement CDS Saturday - Omni Channel

Customer Engagement CDS Saturday – New Features of CE

Leave a Comment / Dynamics 365 / By Admin

Dian Taylor is a Microsoft Dynamics 365 CE Presales Engineer at RSM and a Microsoft Most Valuable Professional. She has been working with Dynamics 365 CE since version 4.0. Microsoft has made numerous enhancement on the Dynamics 365. In this session, Dian Taylor will be giving us a closer look at the latest updates in …

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Power BI Saturday – How to get started with Building Power BI Dashboards

Leave a Comment / Power BI, Uncategorized / By Admin

Dashboards are a wonderful way to monitor your business or any type of phenomenon, to look for answers, and to see all of your most important metrics at a glance. The visualizations on a dashboard may come from one underlying dataset or many, and from one underlying report or many. A dashboard can combine on-premises …

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Power BI Saturday – Power BI Administration Tips

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This session is presented by the Data Platform MVP Rishi Sapra who works as a senior consultant at Altius, which is a joint venture between Avanade and Microsoft. What he will cover in this is how and what to govern around Power BI, and then looking at internal and external sharing and collaboration. Power BI …

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Power BI Saturday – Power BI Workspaces and Apps

Leave a Comment / Power BI, Power Platform / By Admin

In Power BI, you can create official packaged content, then distribute it to a broad audience as an app. You create apps in workspaces, where you can collaborate on Power BI content with your colleagues. Then you can publish the finished apps to large groups of people in your organization. Your business users often need multiple Power …

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Power BI Saturday COVID19 Edition – Practical guide to building reports to measure the impact of Covid19

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The session is presented by Jen Stirrup. Someone who’s been in the data visualization space for a long time, and written a few books on Tableau, also work with a lot of other technologies, including Microsoft Azure. The topic of this session is different ways that we can analyze the data to start to think …

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Power BI Saturday – Theory of Data and Patterns

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The session is presented by Jen Stirrup. Someone who’s been in the data visualization space for a long time, and written a few books on Tableau, also work with a lot of other technologies, including Microsoft Azure. And we’re here today to talk Power BI and The Theory of Data & Patterns and also why …

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Power BI Saturday – Power BI Developer Tips Cheat Sheet

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Dave Rujiter and Marc Lelijveld Which are both Power BI experts, have spent a good amount of effort into put together an amazing Power BI Cheatsheet that you can be downloaded for free from here. It contains a lot of tips and tricks that cover several topics such as Data Modeling, Report design, Power Query, …

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Power BI Saturday – Report Designing Tips

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This session is presented by the Microsoft consultant and certified trainer Hacham Niaz. Hasham Niaz will demonstrate how to develop an employee distribution report for the HR department. Hasham Niaz will also be revealing the thought process while designing a report in simple questions you need to ask yourself or the organization which you are …

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