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Automate Saturday - How to retrieve records from a N:N relationship in both CDS connectors

Automate Saturday – How to retrieve records from a N:N relationship in both CDS connectors

This session is presented by The Microsoft Business Applications MVP, Elaiza Benitez. I work for a Microsoft Partner called Theta in New Zealand. She has a background in dynamics 365 Power Apps Portals and she has been in the IT industry for over 10 years now. And for those of you who don’t know, She has …

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Automate Saturday - Power Automate Tips, Tricks, and Real-Life Examples

Automate Saturday – Power Automate Tips, Tricks, and Real-Life Examples

Microsoft has three clouds right it has office it has dynamics and it has Azure and what power platform is to me is really a convergence of all these. So power platform makes those three different clouds individual clouds and we have these apps on which are your power apps for acting on data part …

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Automate Saturday – Power Automate HTML Table Styling

Automate Saturday – Power Automate HTML Table Styling

Ryan Maclean is a Functional Consultant working with Power Platform and Dynamics primarily for eight or nine years and he’s currently working for a Financial Services company based in Edinburgh. Ryan Maclean will be showing you how to create HTML tables and going through to an intermediate version where a bit of internal CSS styling and …

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Automate Saturday - An Introduction to Custom Connectors and APIs

Automate Saturday – An Introduction to Custom Connectors and APIs

Joe Unwin also is known as Flow Joe who’s currently a community content creator Power Platform enthusiast and most notably Power Automate. Joe is a senior power platform developer for a Microsoft Partner. Joe is from a ProDev background. He has been working in the automation development and testing site for over 10 years. He …

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Power Apps Saturday - Power Automate in CDS

Power Apps Saturday – Power Automate in CDS

You might not have heard of Microsoft Power Automate, but maybe you have heard of Microsoft Flow. Flow was recently renamed Power Automate. But that’s cosmetics. What you really need to know is: Power Automate/Flow replaces classic Microsoft Dynamics 365 workflows with so-called flows (which is why existing workflows are now triggered via the “Flow” …

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Customer Engagement CDS Saturday - Omni Channel

Customer Engagement CDS Saturday – Omni Channel

Omnichannel for Customer Service offers a suite of capabilities that extend the power of Dynamics 365 Customer Service Enterprise to enable organizations to instantly connect and engage with their customers across digital messaging channels. An additional license is required to access Omnichannel for Customer service. Omnichannel for Customer Service is a robust application that extends …

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Customer Engagement CDS Saturday - Project Service Automation

Customer Engagement CDS Saturday – Project Service Automation

For organizations that aren’t looking for a fully integrated Professional Services ERP solution (Dynamics 365 Finance and Operations), Dynamics 365 Project Service Automation (PSA) is an end-to-end project and resource management solution for firms delivering customer-facing, project-based services. Dynamics 365 PSA empowers sales and delivery teams to successfully engage customers and deliver billable projects on …

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Customer Engagement CDS Saturday - Customer Insights use case in Finance

Customer Engagement CDS Saturday – Customer Insights use a case in Finance

Widely recognized as the next step in marketing technology, a customer data platform (CDP) is the solution to the problem of disconnected customer data systems. A CDP is the key to delivering the right engagement for the right person at the right time and personalizing every customer touchpoint from marketing to sales to service. Simply …

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Call Centre Solutions with Unified Service Desk & Omni Channel

Customer Engagement CDS Saturday – Unified Service Desk / Omni Channel

Neil Parkhurst is a Microsoft and freelance consultant and also a Microsoft certified trainer and one of the early experts in USD and Omni Channel. Neil will be talking presenting to both the Microsoft solutions and how it took customer service to the next level. In this session, you will hear a lot about USD …

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